Are you thinking about how you could deliver a better experience for your business customers who make online applications for alcohol, food business registration, outdoor dining, or trade waste licenses?
The Ministry of Business, Innovation and Employment's online platform, Business Connect, is a cost-effective way for councils to digitise application forms.
Benefits for councils are that forms can be tailored, made rapidly available, applications have fewer mistakes and are more complete, security, privacy and accessibility are all covered, and it is free. There are no ongoing maintenance costs for councils, though if back-end data integration is required, there will be a cost.
Benefits for businesses are time savings, especially for their second and subsequent applications because information is prepopulated from their first application.
Visit the Business Connect website to see which councils are already using the Business Connect forms, and for more information.