Winner of:
Excellence in Organisation and People Development Award

Reimaginging Work

Whakatāne District Council has reimagined work. What began as a building refurbishment in response to required earthquake strengthening work resulted in a seismic shift in how we work. We realised changing how we work actually changes how we live. And that changed us for the better. 

In 2021, staff began talking to each other about how they wanted to work both now and into the future, and what they needed to be at their best. In early 2022 the ‘Reimagining Work’ project was launched in response to these conversations. People Leaders made a bold decision to embrace a new way of working and lead a journey of transformation. Today, Whakatāne District Council works in a fully hybrid manner. Staff are more connected to one another, more balanced in their approach to work and life, and better placed to meet the needs of Whakatāne District communities. This project was rooted in meaningful staff interactions, excellent change management practices and full backing from Council’s Executive Leadership Team. It’s an approach that can be easily replicated by other councils wanting to make lasting and meaningful improvements to the way their organisation works.

See more award winning entries

Excellence in Placemaking

A Place for Everyone 

Hastings District Council
A Place for Everyone showcases the newly refurbished, reopened Hastings municipal centre. A stunning building in its own right, the centre forms an integral part of Toitoi, the city’s arts
Award Year: 2023
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Excellence in Māori-Council Partnerships - Te Tohu Waka Hourua (the Double Canoe)

Ngāti Whātua Ōrākei Reserves Board – Ko te Pūkakī: 2040

Auckland Council
The Ngāti Whātua Ōrākei Reserves Board is a co-governance partnership with Auckland Council, jointly managing reserve whenua. With equal representation, it enables shared decision-making, resourcing, and accountability. Through iwi-led delivery,
Award Year: 2026
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Excellence in Organisation and People Development

A World Class Customer Experience Transformation Project

Selwyn District Council
This was a programme of customer service transformation – including the construction of a customer service centre, inculcating a customer culture, and enhancing the skills of the customer service staff.
Award Year: 2021
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