Winner of:
Excellence in Collaborating for Results Award

Stronger Together Councils’ buy-out puts people at heart

Helping flood-devastated homeowners get their lives back on track following Cyclone Gabrielle drove the Hastings and Napier Voluntary Buy-out Programme, a pioneering model for disaster recovery in New Zealand.

The country’s first ‘Locally led – Crown and Council funded’ approach to a voluntary buy-out of homes in areas deemed too dangerous to live in was planned, implemented and completed within 14 months – only possible due to the close collaboration and timely decision-making by the affected councils: Napier City Council and Hastings District Council alongside their Crown partners, and enabled by Hawke’s Bay Regional Council rapid and rigorous land classification process.

Critical was keeping the end game top of mind: Providing options for traumatised people needing to make life-changing decisions at a time when they were at their most vulnerable. The process needed to be flood-victim focused, empathetic, and scrupulously and demonstrably fair – while fitting into the funding envelope provided by the Crown and councils.

The groundbreaking initiative has since become the template for similar programs across New Zealand, with Gisborne, Nelson, and Wairarapa councils adapting the framework for their own recovery efforts.

The programme has achieved remarkable success, with 89 per cent of eligible property owners accepting buy-out offers within the year – with now only a handful still considering the offer provided.

See more award winning entries

Excellence in Placemaking

A Place for Everyone 

Hastings District Council
A Place for Everyone showcases the newly refurbished, reopened Hastings municipal centre. A stunning building in its own right, the centre forms an integral part of Toitoi, the city’s arts
Award Year: 2023
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Excellence in Māori-Council Partnerships - Te Tohu Waka Hourua (the Double Canoe)

Ngāti Whātua Ōrākei Reserves Board – Ko te Pūkakī: 2040

Auckland Council
The Ngāti Whātua Ōrākei Reserves Board is a co-governance partnership with Auckland Council, jointly managing reserve whenua. With equal representation, it enables shared decision-making, resourcing, and accountability. Through iwi-led delivery,
Award Year: 2026
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Excellence in Organisation and People Development

A World Class Customer Experience Transformation Project

Selwyn District Council
This was a programme of customer service transformation – including the construction of a customer service centre, inculcating a customer culture, and enhancing the skills of the customer service staff.
Award Year: 2021
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