Winner of:
Excellence in Organisation and People Development Award

Toitū te Kotahitanga – Better Together 

Toitū te Kotahitanga is Whakatāne District Council’s journey of transformation of its organisational culture and leadership capability. This led to staff developing and owning their vision and values and working towards being ‘better together’.

The judges said: We saw five organisational culture programmes this year. Toitū te Kotahitanga stood out not only for the improvements in staff engagement, but that there was a strong linkage to the council’s strategic objectives. 

See more award winning entries

Excellence in Organisation and People Development

A World Class Customer Experience Transformation Project

This was a programme of customer service transformation – including the construction of a customer service centre, inculcating a customer culture, and enhancing the skills of the customer service staff.
Award Year: 2021
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Excellence in Placemaking

A Place for Everyone 

A Place for Everyone showcases the newly refurbished, reopened Hastings municipal centre. A stunning building in its own right, the centre forms an integral part of Toitoi, the city’s arts
Award Year: 2023
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Excellence in Digital Local Government

Toitoi Hawke’s Bay Event Centre Asset Management BIM and Digital Twin

Hastings’ construction of a digital twin for Toitoi – Hawke’s Bay Arts and Events Centre is understood to be the first application of this technology to a community asset in
Award Year: 2022
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