What does this course cover?
PLEASE NOTE: This event is supported by Taituarā, but is run by FrankCapability. For any questions in relation to this event please contact courses@frankgroup.co.nz
What you will learn
On completing this course participants will:
- Understand how to undertake a rigorous peer review.
- Understand how to undertake a rigorous proofread.
- Know some approaches for giving feedback well.
- Know some approaches for receiving feedback well.
Who should attend
This course is best suited for whole teams who wish to establish a shared view of quality written outputs. Individuals at all levels also benefit from attending this course.
Course format
This course is delivered online as three two-hour sessions.
What is covered in the course
Session one: Proofreading
- A systematic approach to proofreading.
- Your organisation’s style guide.
- Common formatting inconsistencies.
- Create a style sheet.
- Accessibility guidelines.
- Checklists.
- A simple style guide.
Session two: Peer review
- Overall narrative of a product.
- Templates.
- Executive summary.
- Background/context.
- Analysis.
- Advice.
- Risks.
- Recommendations.
- Next steps.
Session three: Giving and receiving feedback
- Different feedback scenarios.
- Feedback can be given in different ways.
- Running a feedback round.
- Principles for effective feedback.
- Components of kindness.
- Active listening for effective feedback.
- Tips for giving and receiving feedback.
