Winner of:
Excellence in Digital Local Government Award

Vote 22

Local elections are the chance for our residents to choose the future of the New Plymouth District. Local representatives make decisions that, arguably, have the most immediate effects on our residents day-to-day lives.

Historically, that importance has not been reflected in voter turnout anywhere across the country, with numbers continuing to slump each year.

We were charged with halting that backwards slide in voter numbers for New Plymouth District Council’s 2022 elections. Building on our research, our three-phased digital-first campaign educated and inspired our previous non-voter audience before asking them to take action with their vote. The campaign achieved all objectives, with a first-of-its-kind website and digital activations, increasing actual voter numbers by 1600 compared with 2019. We also bucked the national trend of declining turnout.

See more award winning entries

Excellence in Placemaking

A Place for Everyone 

Hastings District Council
A Place for Everyone showcases the newly refurbished, reopened Hastings municipal centre. A stunning building in its own right, the centre forms an integral part of Toitoi, the city’s arts
Award Year: 2023
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Excellence in Māori-Council Partnerships - Te Tohu Waka Hourua (the Double Canoe)

Ngāti Whātua Ōrākei Reserves Board – Ko te Pūkakī: 2040

Auckland Council
The Ngāti Whātua Ōrākei Reserves Board is a co-governance partnership with Auckland Council, jointly managing reserve whenua. With equal representation, it enables shared decision-making, resourcing, and accountability. Through iwi-led delivery,
Award Year: 2026
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Excellence in Organisation and People Development

A World Class Customer Experience Transformation Project

Selwyn District Council
This was a programme of customer service transformation – including the construction of a customer service centre, inculcating a customer culture, and enhancing the skills of the customer service staff.
Award Year: 2021
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