Winner of:
Excellence in Organisation and People Development Award

 Whangārei’s Organisational Strategy

The Whangārei Organisational Strategy is a ground-up development to build a more inclusive, cohesive and effective organisation. The strategy had been driven (somewhat unusually) by the second and third tier managers across the organisation. 

The Judges said: The success of any organisational strategy project lies in embedding it in the day-to-day operation of councils. Getting the second and third tier managers to drive strategy development is an innovative means of generating buy-in at managerial level. We were also struck that the cross-departmental whanau groups have ‘stuck’ after that strategy went live. We look forward to hearing more of the progress of this initiative in coming years. 

See more award winning entries

Excellence in Organisation and People Development

A World Class Customer Experience Transformation Project

Selwyn District Council
This was a programme of customer service transformation – including the construction of a customer service centre, inculcating a customer culture, and enhancing the skills of the customer service staff.
Award Year: 2021
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Excellence in Placemaking

A Place for Everyone 

Hastings District Council
A Place for Everyone showcases the newly refurbished, reopened Hastings municipal centre. A stunning building in its own right, the centre forms an integral part of Toitoi, the city’s arts
Award Year: 2023
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Excellence in Community Engagement

Regeneration Kaiapoi 

Waimakariri District Council
Regeneration Kaiapoi represents the culmination of more than a  decade’s recovery planning and delivery in the red-zoned parts of Kaiapoi. This entry showcases how the council ensured everyone had an
Award Year: 2023
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