What does this event cover
PLEASE NOTE: This event is supported by Taituarā, but is run by FrankCapability. For any questions in relation to this event please contact courses@frankgroup.co.nz
What you will learn
On completing this course participants will:
- Understand how to undertake a rigorous peer review.
- Understand how to undertake a rigorous proofread.
- Know some approaches for giving feedback well.
- Know some approaches for receiving feedback well.
Who should attend
This course is best suited for whole teams who wish to establish a shared view of quality written outputs. Individuals at all levels also benefit from attending this course.
Course format
This course is delivered online as three two-hour sessions.
What is covered in the course
Session one: Proofreading
- A systematic approach to proofreading.
- Your organisation’s style guide.
- Common formatting inconsistencies.
- Create a style sheet.
- Accessibility guidelines.
- Checklists.
- A simple style guide.
Session two: Peer review
- Overall narrative of a product.
- Templates.
- Executive summary.
- Background/context.
- Analysis.
- Advice.
- Risks.
- Recommendations.
- Next steps.
Session three: Giving and receiving feedback
- Different feedback scenarios.
- Feedback can be given in different ways.
- Running a feedback round.
- Principles for effective feedback.
- Components of kindness.
- Active listening for effective feedback.
- Tips for giving and receiving feedback.
Programme overview
With support from
Your facilitators and guest speakers
Joanne Dow
Joanne spent 16 years working in the public sector prior to joining FrankGroup, at the Ministry for the Environment, the Ministry of Foreign Affairs and Trade, New Zealand Police, and in Crown Research Institutes. Much of Joanne’s policy work had a focus on interagency collaboration and stakeholder engagement. With years of experience as a diplomat, she has a strong grounding in relationship management and interpersonal communication and enjoys teaching people from diverse career backgrounds. Joanne’s introduction to using AI came while working at Scion and Manaaki Whenua Landcare Research. She has been an active user of large language models for the last two years, in particular to help with research and analysis.
